Returns & Exchanges

Due to the perishable nature of our fresh salad cups, we are unable to accept physical returns, but we are committed to ensuring you are 100% satisfied with your garden-to-table experience. If your order arrives damaged or doesn't meet our quality standards, we will provide a full refund or replacement promptly.

Return Process

• 1.
  Inspect Your Delivery

  Examine your Gardencups immediately upon arrival to ensure the seal is intact and the ingredients are fresh.

• 2.
  Document Issues

  If there are any quality concerns or shipping damages, please take a clear photo of the product and the packaging.

• 3.
  Contact Support

  Email our Freshness Team within 24 hours of delivery with your order number and the photos of your concern.

• 4.
  Resolution

  Our team will review your request and issue a credit, refund, or ship out a fresh replacement within 48 hours.